F.A.Q
What is Assisted Purchase?
Answer: Assisted purchase is a service offered by 4repack for end-consumers (b2c) and businesses (B2B) to place orders overseas. Our international team will contact your seller on your behalf, using our technology and tools integrated with the marketplaces to contact your vendors or suppliers to get all the information about the product you are looking to buy.
4repack website is a SCAM?
Answer: 4repack is a legit Assisted Purchase business website in the market since 2014 with legit customers. Check an external source Scamminder website in the link below:
How much does it cost?
Answer: We charge $25 per link, no matter the item price, with no commission or overprice. Check the progressive discount for multiple items.
Is there any fee?
Answer: If you choose to pay using Credit Card, there is a bank fee of 4.99%, but if you have Wise App the fee is ZERO.
Is there any insurance cover?
Answer: Yes your package has insurance covering 100% loss or damage from any external cause, following the invoice declared value.
Isn’t 4repack Forwarding supposed to be safe?
Answer: Most definitely! We are a DHL shipping center, and authorized dealer and thousands of customers rely on us every day to deliver their shipments reliably and safely. But some unexpected events that can lead to loss or damage are out of our control such as a ship sinking, a plane crashing, strikes or truck overturning.
Why is it better to work with an assisted purchase overseas?
Answer: Because 4repack have facilities in your seller's country, infra-structure, team and expertise to:
- Negotiation and Cost-Effectiveness on local Freight and international freight.
- Efficiency and Time Management
- Risk Mitigation with fake sellers.
- Flexibility and Scalability
- Customer Portal, Support by Chat-online, SMS and Email.
