F.A.Q
What is Assisted Purchase?
Answer: Our international team will contact your seller on your behalf, using the marketplace, email, or by phone to get all the information about the product you are wheeling to buy.
How much does it cost?
Answer: We charge $25 per link, no matter the item price, with no commission or overprice.
Is there any fee?
Answer: If you choose to pay using Credit Card, there is a bank fee of 4.99%, but if you choose Zelle or wire-transfer the bank fee is zero.
Is there any insurance cover?
Answer: Yes your package has insurance covering 100% loss or damage from any external cause, following the invoice declared value.
Isn’t 4repack Forwarding supposed to be safe?
Answer: Most definitely! We are a DHL shipping center, and authorized dealer and thousands of customers rely on us every day to deliver their shipments reliably and safely. But some unexpected events that can lead to loss or damage are out of our control such as a ship sinking, a plane crashing, strikes or truck overturning.